Client management

Know every client before they walk through the door

Salon Central builds a rich profile for every client — visit history, lifetime spend, hair formulas, allergy alerts, skin type, and tags — so your team delivers a personalised experience every single time.

Salon Central Clients
ClientsSana Nawaz
VIP
24
Visits
₨1.86L
Spend
₨7,750
Avg
1
Next
BEAUTY PROFILE
Hair FormulaLoreal 7.3 + 20vol · 35min
Skin TypeOily Combination
Allergy⚠ PPD Dye
Hair Color · Zara K.
28 May 2026
PKR 4,500
24 visits · VIP
Client profiles

Every client's full profile in one place

Each client has a profile with name, phone, email, date of birth, preferred stylist, and source. Visit count, total spend, average ticket, and last visit date calculate automatically from their appointment history — no manual entry required.

SN
Sana NawazVIP · Since Jan 2024
Total visits24
Total spendPKR 1,86,000
Avg ticketPKR 7,750
Last visit28 May 2026
Preferred staffZara Khan
SourceWhatsApp
Search and filter

Find any client in seconds by name, phone, or email

Type any part of a client's name, phone number, or email and the list filters in real time. Narrow further by tag (VIP, Bridal, New, At-Risk) or booking source (WhatsApp, walk-in, web, manual) to find exactly who you need.

Search by name, phone, or email…
S
Sana NawazVIP
WhatsApp · 24 visits
PKR 1,86,000
F
Fatima AliBridal
Web · 8 visits
PKR 98,000
M
Maria KhanRegular
Walk-in · 16 visits
PKR 54,200
A
Aena MalikNew
Web · 1 visits
PKR 4,500
Beauty profiles

Store hair formulas, skin type, allergies, and nail preferences

Attach a beauty profile to any client. Record their exact hair colour formula (brand, shade, developer, ratio, processing time), skin type, nail preferences, and any allergies. Allergy alerts show in red so staff never miss them.

Beauty Profile — Sana Nawaz
Skin TypeOily Combination
Nail PreferenceGel, medium length, nudes
Allergy Alert
PPD Dye — do not use
HAIR FORMULA
Brand / ShadeLoreal Professional 7.3
Developer20 vol
Ratio1:1.5
Process time35 minutes
Notes & preferences

Keep private notes and service preferences for every client

Add free-text staff notes to any client profile — record sensitivities, personal preferences, special instructions, and anything your team needs before the appointment. Notes are visible at booking and checkout so nothing gets missed across shift changes.

Notes & Preferences — Sana Nawaz
Staff Notes
Prefers Zara for all colour services. Sensitive scalp — use cool water during rinse. Always offer green tea on arrival.
Preferences
Preferred stylistZara Khan
Appointment timeWeekday mornings
Contact viaWhatsApp
FragranceNo strong fragrances
Tags and sources

Segment clients by value, status, and how they found you

Tag every client as VIP, Regular, Bridal, New, or At-Risk. Track their booking source as WhatsApp, walk-in, web, or manual. Filter the full client list by any combination of tag and source to spot patterns and prioritise outreach.

Client tags
VIP12
Regular34
Bridal7
New18
At-Risk5
Booking source
WhatsApp28
Walk-in31
Web16
Manual5
Visit history

See every past appointment, service, stylist, and amount

The visit history panel shows the last 8 completed appointments for each client — service name, attending stylist, date, and amount paid. Upcoming appointments are listed separately so your front desk sees the full picture before a client arrives.

Visit history24 total visits
Hair ColorZara K. · 28 May
2
PKR 4,500
Keratin TreatmentZara K. · 14 Apr
2
PKR 6,000
Hydra FacialNida M. · 2 Mar
Add
PKR 3,200
Bridal TrialAyesha M. · 18 Feb
4
PKR 12,000
Before & after photos

Attach before & after photos to every single visit

Each visit in a client's history has its own before & after photo slot. Upload photos from any device during or after the appointment — they are saved against that specific visit, service, and stylist. Switch between visits to compare results over time, and use them for consultations, portfolio building, or WhatsApp promotions.

Hair Color · 28 May2
Keratin Treatment · 14 Apr2
Bridal Trial · 18 Feb4
Hair Color · 28 May 2026 · Zara K.
Before
After
Upload photos for this visit
PDF export

Export any client's full profile as a polished PDF report

Generate a one-click PDF report for any client — including visit history, lifetime spend, beauty profile, allergy alerts, service breakdown, and before/after photo count. Share it with the client, use it for VIP outreach, or keep it for your records.

Client Report
Export PDF
Sana Nawaz — Client Report
Generated 18 Jun 2026
Total visits24
Lifetime spendPKR 1,86,000
Services usedHair, Facial, Nails
Before/after photos8 photos
Allergy alertsPPD Dye
Free plan includes up to 5 clients

Build client relationships that bring people back

Beauty profilesHair formulas, skin type, allergies, and nail preferences per client.
Allergy alertsRed warning shown to staff any time a client with allergies is booked.
Notes & preferencesFree-text staff notes and service preferences visible at booking and checkout.
Before & after photosPhotos linked to each visit, service, and stylist for easy reference.
5 client tagsVIP, Regular, Bridal, New, At-Risk — filter and segment your whole list.
Source trackingKnow if each client came via WhatsApp, walk-in, web booking, or manual entry.
PDF exportOne-click client report with visit history, spend, photos, and allergy alerts.